Memeo Instant Backup

The paid version for Memeo Premium is no better than the trail. I just found out the hard way about the PTL problem, thought I had it fixed as I ran a scan and reduced any files paths to 240. Memeo does not reinstall these correctly as they reinstall with a 5 digit number PTL. You can open the PTL files but have to save it again with a new name. I just cleaned up a 1000+ plus files and then ran a new backup last night and now I see in the new backup I have a 1000 more PTL files only different ones. I even ran a path scan on my BU and see there are 1000 more (different files). I understand the BU path will be even longer than the computer path because it reads F:backupname/memeo/backupname again/folder/file name. And then even longer with a sub-folder and file name. I just tried to email Memeo about it. Said my password didn't work and they would send me a new PW to contact support and have yet to get an email from them (over 1 hour ago). I think all backups have this problem as I have read it is a Windows problems (Windows has been aware for years and years but never fixes the problem). Some other BU programs say they can handle up to 32,000 characters but don't understand how this won't still be a problem since it is a Windows problem and not really a BU problem. Anyone with answers would be appreciated.

I need to register my Memeo that came on the backup drive. How do I find the registration number from this version?

I agree with the above complaints. I am furious that the free trial keeps poping up and needs backing up. I cannot seem to get rid of it. Have gone to the Seagates website and their suggestions are useless/did not work. Do something about it please!